Privacy Policy

Data We Collect

MateSlots Casino collects personal data you provide during registration (name, email, date of birth, address) and data generated through your use of the site (transaction history, game activity, device and browser information). We also collect data from third-party payment processors to verify transactions.

How We Use Your Data

Your data is used to operate your account, process transactions, verify your identity, comply with legal obligations, prevent fraud and improve our services. We may also use your data to send promotional communications if you have opted in.

Data Sharing

We share data with payment processors, identity verification providers, our licensing authority and law enforcement where required by law. We do not sell personal data to third parties.

Data Retention

Personal data is retained for the duration of your account and for a minimum of 5 years after account closure, as required by our licensing conditions and anti-money laundering obligations.

Your Rights

You may request access to, correction of or deletion of your personal data by contacting our support team. Some data must be retained for legal compliance even after a deletion request.

Security

We use industry-standard encryption for data in transit and at rest. Access to personal data is restricted to authorised personnel. We conduct regular security audits.